Spare parts - service

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LINDAN COMPANY IS THE EXCLUSIVE STRATEGIC PARTNER OF LIEBHERR MARITIME IN VIETNAM

25+ years of providing genuine service parts and equipment for the maritime industry in Vietnam

Service engineer team
Service technician
Spare parts warehouse

Comprehensive After-Sales Service Network in Vietnam

In partnership with Liebherr Vietnam, LINDAN Engineering has established a comprehensive and responsive after-sales service ecosystem to provide customers throughout Vietnam with reliable technical support and prompt assistance:

  • 04 experienced Service Engineers based in Ho Chi Minh City, providing professional technical support across Southern Vietnam.
  • 02 experienced Service Engineers based in Hanoi, serving customers throughout Northern Vietnam.
  • 01 Singaporean Technical Director permanently based in Ho Chi Minh City, overseeing service quality and providing expert support for complex technical issues.
  • 01 Austrian Chief Executive Officer permanently based in Ho Chi Minh City, ensuring efficient commercial support and timely decision-making for customer requirements.

With a strong local presence backed by Liebherr's global expertise, we are committed to delivering fast, professional and reliable support throughout the entire lifecycle of your equipment.

Supply many Services for Vietnam market

  • Sale of 100% genuine OEM spare parts.
  • Expert fault diagnosis and troubleshooting consultation, fully conducted in Vietnamese.
  • Crane inspection, and remote software calibration/upgrade (subject to model).
  • Localized, factory-genuine service delivered at a highly competitive cost compared to flying in foreign experts — as required by other brands — covering:
    • Operator and maintenance training.
    • General inspection and preventive-fault consulting.
    • Repair proposal (PA) development.
    • Repair.
    • Upgrade.
    • And other value-added services.

Fastest in Vietnam for Response & Delivery Time Compared with Other Crane Suppliers

  • Quotation: within 1 week for standard requests, within 1 day for urgent cases.
  • Spare parts delivery: 1-2 days for emergency parts in stock in Vietnam, within 10 days for parts stocked in Liebherr's international warehouse network for urgent cases — thanks to the vast majority of parts being held in stock at the central warehouse in Germany, with AI-supported software enabling customers to check real-time stock availability.
  • Service dispatch: on-site within 24 hours for urgent cases.